Maintenance
Operations
Tickets raised against a unit, assigned to somebody, and closed.
A leak reported on WhatsApp is a leak nobody can find next month. Maintenance puts the report on the unit, gives it an owner and a state, and leaves a record on the property when it is done.
- Tenants and staff raise tickets against a unit
- Assign work and track it to resolution
- A ticket summary on every unit page
Maintenance does not exist yet. This page describes what is being built, and there is no date on it — when we can hold one we will publish it here. Everything else on this site works today.
How it works
What Maintenance will do. It is being built now — none of this works yet, and this page will say so until it does.
- 01
Raise it against a unit
Tenants and staff report the problem where it lives. A ticket belongs to a unit, so it is still findable when the person who reported it has moved out.
- 02
Assign it
Give the work to somebody and track it through to resolution, so “who is dealing with this” is a field rather than a phone call.
- 03
Read it off the unit
Every unit page carries its ticket summary. What has gone wrong here before is part of what the unit is, and it is the first thing you want when the same tap fails again.
Works with
It plugs into the properties you already hold
Every app reads the same properties, units and contacts. That is the whole design: adding one never means entering your portfolio a second time.
Properties & Units
A ticket is attached to the unit, which is what makes a repair history exist at all.
Rentals
A tenant raising a ticket is the contact already on the lease, so the report arrives with its context.
Finance
What a repair cost posts as an expense against the property rather than living in a receipts drawer.
Questions
Before you ask
When will it be ready?
There is no date yet. It is behind Short stays in the order of work, and both are ahead of Inspections and Documents.
Will tenants be able to raise tickets themselves?
Yes, that is the point of putting the ticket on the unit rather than in an inbox.
What should I do until then?
Whatever you do now. We would rather tell you that than pretend a half-built version would help.
More apps
Add what you need, leave the rest
Rentals
Rentals turns a unit into a tenancy: a tenant, a lease, and a rent schedule that raises its own invoices. The unit, the address and the photographs are already in PropertyView, so none of it is typed twice.
Available nowFinance
Every invoice you send and every payment you record posts to a double-entry ledger as it happens. You get the paperwork a tenant expects and the accounts an accountant will accept, out of the same action.
Available nowShort stays
Publish a unit as a short let and keep its calendar in step with Airbnb, Booking.com and Vrbo. One calendar decides whether a night is free — the same one your long leases already write to.
In developmentFor Landlords & Property Managers
Put your units in front of people already looking.
Listing is free, and every app runs on the same properties and units — so the work you do to let a place is the work that keeps your books straight.