Maintenance
Operations
Repair requests raised against a unit, assigned, and seen through.
A leak reported on WhatsApp is a leak nobody can find next month. Maintenance puts the report on the unit, gives it someone responsible and a stage on a board, and keeps the record on the property when the work is done.
- Tenants and staff raise requests against a unit
- A board you arrange to match how your team works
- Approvals before costly work, and the cost recorded
How it works
A repair moves in one direction, and so does the board. Each step leaves something the next one uses.
- 01
Raise it against a unit
Tenants report the problem from their portal, or your staff log it for them. The request belongs to the unit, so it is still there after the tenant who reported it has moved out.
- 02
Assign it and move it along
Give the job to someone and move it across a board whose columns you set yourself. A column can require approval, from named people or above a cost, before a job enters it.
- 03
Record what it cost
When the work is paid for, the cost is recorded as an expense against the property, and you can recharge it to the tenant as an invoice when they caused it.
Works with
It plugs into the properties you already hold
Every app reads the same properties, units and contacts, so adding one never means entering your portfolio a second time.
Properties & Units
A request is attached to the unit, which is what gives each unit a repair history.
Rentals
A tenant raising a request is the contact already on the lease, so the report arrives with its context.
Finance
What a repair cost posts as an expense against the property rather than living in a receipts drawer.
Questions
Before you ask
Can tenants raise requests themselves?
Yes, from their tenant portal. Your staff can also raise one on a tenant's behalf when the report comes in by phone.
Can I stop expensive work going ahead without sign-off?
Yes. Any column on the board can require approval before a job moves into it, either always or only above a cost you set, and you can name who is allowed to approve.
Can I charge a repair back to the tenant?
Yes. The cost is recorded as an expense, and you can also raise it as an invoice to the tenant when the damage was theirs.
More apps
Add what you need, leave the rest
Rentals
Rentals turns a unit into a tenancy: a tenant, a lease, and a rent schedule that raises its own invoices. The unit, the address and the photographs are already in PropertyView, so none of it is typed twice.
Short stays
Publish a unit as a short let, price it by the season, and take bookings against the same calendar your long leases already write to. One calendar decides whether a night is free, so a guest and a tenant can never be sold the same doorway.
Inspections
Record the condition of a unit item by item with photos, have the report approved, and send check-in and check-out reports to the tenant to sign. At move-out, the report is compared with the one made when they moved in.
Documents
Upload each document against the property, unit, tenant, lease, invoice or expense it concerns, so you find it where you would look for it. Documents with an expiry date are tracked, and your team gets an email before anything runs out.
Notice Board
Post an announcement, an outage, a payment reminder or an event once. It shows on your tenants' dashboards, and on a printed sheet for the lobby whose QR code opens the current notices.
Parking
Draw each car park once and every bay is on a map. Attendants check cars in and out with photographs and a record of who drove them away, owners are told the moment their car leaves, and passes are sold by the day, week or month.
For Landlords & Property Managers
Put your units in front of people already looking.
Listing is free, and every app runs on the same properties and units — so the work you do to let a place is the work that keeps your books straight.